We offer 7 days returns on all purchases on all items including furniture
You will need to get your items back to our warehouse within the 7 days of purchase. All items must be in perfect condition including any tags or special wrapping your item arrived with. We do not cover the cost of shipping your item back to our warehouse
Unsure about your purchase? We will happily provide an exchange or credit note for your item under the following conditions:
- Item must be returned within 7 days of purchase
- Item must be in original condition and packaging with tags attached
- Item must not be damaged, used, altered or washed
- You must contact us before returning your item
- Sale items cannot be returned unless deemed faulty
- For hygiene reasons, earrings cannot be returned
- Refunds are only available for faulty items
Please note for all pre-order furniture items we do not offer returns/exchanges for change of mind.
If your item has been damaged during transit with the courier, please contact us with an image immediately. We will either send you a replacement, offer a credit on your item if your item is out of stock or If you prefer a refund, the refund will be on the item only (excluding freight).
If you believe your item is faulty please contact us within 24 hours of receiving your damage goods.